Food and beverage breakage control
Issued by: Diversey
The shattering of glasses and plates is not uncommon in bustling restaurants, banquet halls, and commercial kitchens. After all, there are hundreds in use. Sometimes they are accidents caused by guests, and sometimes they are accidents by staff. Accidents happen and some breakages are unavoidable, but some breakages are avoidable.
In this course, the Diversey team explains what breakages are and why it's important to decrease them. You'll also learn how managers and teams can prevent extra breakages while working.
What you'll learn in Diversey's course, Food and beverage breakage control
- What is considered a breakage to tableware
- The implications of breakages to tableware and how you can reduce them
- What the cycle of ware handling is and best practices to prevent breakages
- How to follow breakage control solutions while clearing a guest table
- How to establish organized dish handling procedures from table to washing
- How to introduce a breakage box, use suitable glass racks, and follow proper dish machine loading techniques to prevent breakages
- How to ensure dish machine compliance is met
- How to stack and secure racks tightly to prevent toppling
- How to use wheeled dollies for stable transportation
- How to utilize the Decoy system
- The importance of keeping storage clean and organized
- How to classify glass racks for easy setup, and protect clean dishes with vinyl covers on dollies for extended cleanliness
- Understand the purpose and approach of the Diversey Breakage Control Program, including its dual objectives of reducing breakage costs and improving operational efficiency
Who the Food and beverage breakage control course is for
This course is aimed at banquet and kitchen staff looking to improve their operational efficiency.
Duration: 26m 16s
Lessons: 7
Lessons
Criteria:
By watching all the lessons and receiving a pass mark of 80% or more on the quiz, the earner of this credential will show an understanding of what is considered a breakage to tableware, how to follow breakage control solutions while clearing a guest table, how to stack and secure racks tightly to prevent toppling, and the importance of keeping storage clean and organized.
Expiration: Never